Privacy Policy

Section 1 - Age Restrictions on Access and Purchases

You must be at least 21 years old to access this website. If you are under 21, you are not permitted to use this site for any reason. It is your responsibility to know whether you are legally able to purchase our products based on your local laws.​

If we learn that we have collected personal information from someone under the age of 21 without parental consent, we will delete that information promptly. If you believe we might have any information from or about someone under 21, please contact us at: Hello@papasherb.com

Section 2 - Information We Collect and How We Use It

When you purchase something from our online store, as part of the buying and selling process, we collect personal information such as your name, address, email address, and order history. We also use cookies, web beacons, and other tools to collect information that enhances your experience on our site.

When you visit our site, some information is automatically collected, including your device's operating system, IP address (which may be used to determine your geolocation), access times, browser type and language, and the website you visited before ours. We also gather information about how you use our site, including interactions with content, metadata, and other user actions.​

By providing us with your email address, you consent to receive emails about our store, new products, and other updates. You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of our emails.​

We use the information we collect to:

  • Facilitate the creation and security of your account;​
  • Identify you as a user in our system;​
  • Improve our products, website, and business operations;​
  • Understand and enhance your user experience;​
  • Provide and deliver the products and services you request;​
  • Respond to your comments or questions and provide customer support;​
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support messages;​
  • Communicate with you about promotions, upcoming events, and news about our products and services;​
  • Link or combine your information with data from third parties to better understand your needs and provide improved service; and​
  • Protect against fraudulent, unauthorized, or illegal activity.​

Section 3 - Behavioral Advertising

We use your personal information to provide you with targeted advertisements or marketing communications we believe may interest you. 

  • We use Google Analytics to understand how our customers use the site. You can read more about how Google uses your personal information here: Google Privacy Policy. To opt-out of Google Analytics, visit: Google Analytics Opt-out.​
  • We share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners. This information may be collected and shared using cookies or similar technologies, subject to your consent where required by law.​

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at: NAI Consumer Education.​

Section 4 - California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding the use of your personal information. To learn more about your California privacy rights, visit this page: California Legislative Information.​

Section 5 - Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.​

Contact Information

If you have any questions about this Privacy Policy, please contact us at:​

  • Email: Hello@papasherb.com